![]() We kindly request that you refrain from placing an order for livestock if you tend to react strongly to such situations. In the event of an occasional delay, it is crucial that you respond in a rational and responsible manner, taking into account the welfare of the livestock. It is of utmost importance to underscore that your order pertains to living creatures, not mere inanimate objects. Our primary goal is to dissuade individuals who could react negatively to a delayed delivery and subsequently request order cancellations. These terms and conditions are a fundamental aspect of our policy. We kindly ask that you refrain from ordering livestock if you are unable to accommodate the possibility of a delayed delivery. Please be aware that the items you are ordering are living creatures – livestock. Additionally, any losses of livestock will also be charged to you. Failure to wait for livestock: Not waiting for livestock, even if there is a reasonable delay, or cancelling an order after it has been dispatched will lead to you incurring charges for an emergency return to the base.This confirmation ensures that the livestock can be received promptly. Saturday Delivery Confirmation: Customers who choose Saturday delivery must have their availability confirmed for the upcoming Saturday before the store sends out the livestock.Before dispatching the livestock, the store must confirm the agreed-upon delivery day with the customer. Pre-Arranged Delivery: The store never ships livestock without first arranging a suitable delivery day.Livestock Shipping Fee: The livestock shipping fee charged to customers of £19.99 does not cover the true cost, and therefore, there is a minimum spend requirement of £30.00 before the option for livestock shipping becomes available.This approach is chosen to ensure responsible and ethical transportation of the livestock. Licensed Livestock Courier: The store exclusively uses a licensed livestock courier for shipping fish and coral.The store maintains specific policies regarding the delivery of livestock. For further details or specific inquiries about delivery, customers should refer to the store’s terms and conditions or contact the store directly. It’s important to keep in mind that while the store strives to provide efficient delivery services, unforeseen circumstances or external factors could potentially impact delivery times. However, please note that items being delivered to more remote areas may require additional time for delivery. It is usually delivered on the next working day after dispatch. APC Next Day Delivery: APC Next Day delivery is available for UK mainland postcodes.2nd Class Mail: Orders sent via 2nd Class mail typically take approximately 2-3 working days for delivery after dispatch.1st Class Mail: For orders sent via 1st Class mail, the aim is to have them delivered on the next working day after dispatch.As the delivery process relies on couriers, there may be factors beyond their control that could affect the delivery timeframe. Delivery Date and Time Guarantee: While the store aims to dispatch orders promptly, they cannot guarantee a specific delivery date and time.Orders placed after 2pm will be dispatched on the next working day. Dispatch Timeframe: Orders placed before 2pm will be dispatched on the same day. ![]() The store has provided information regarding their order dispatch and estimated delivery times. Bass, Basslets, Jawfish, Hamlets & Hawk fish.Fish Nets, Traps & Breeding Accessories.Planted Tank Nitrate Phosphate & Silica Removal.Marine Tank Nitrate Phosphate & Silica Removal.Tropical Tanks Nitrate Phosphate & Silicate Remover.To learn more about how and for what purposes Amazon uses personal information (such as Amazon Store order history), please visit our Privacy Notice. You can change your choices at any time by visiting Cookie Preferences, as described in the Cookie Notice. Click ‘Customise Cookies’ to decline these cookies, make more detailed choices, or learn more. ![]() Third parties use cookies for their purposes of displaying and measuring personalised ads, generating audience insights, and developing and improving products. This includes using first- and third-party cookies, which store or access standard device information such as a unique identifier. If you agree, we’ll also use cookies to complement your shopping experience across the Amazon stores as described in our Cookie Notice. We also use these cookies to understand how customers use our services (for example, by measuring site visits) so we can make improvements. We use cookies and similar tools that are necessary to enable you to make purchases, to enhance your shopping experiences and to provide our services, as detailed in our Cookie Notice.
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